Privacy Policy
Premier Exotic Rentals, operating this service, is committed to protecting your privacy. This policy explains how we collect, use, disclose, and safeguard your information when you visit and use our online platform and services. By using this service, you agree to the terms of this privacy policy.
Information We Collect
We may collect various types of information about you when you use our service, including:
Personal Identification Information:
Such as your name, date of birth, and details from your identification documents (like passport or national ID card) and driving license information.
Contact Information:
Including your address, email address, and telephone number.
Payment and Financial Information:
Information necessary to process payments for services, including credit card details and billing address.
Rental Information:
Details about the vehicles you rent, rental dates, pick-up and return locations, rental preferences, and rental history.
Usage Data:
Information about how you access and use our service, including your IP address, browser type, operating system, referring URLs, pages viewed, links clicked, and the dates and times of your visits.
Location Information:
Information about your location, which may be collected when you use location-based services or when a rental vehicle is equipped with tracking technology for safety and operational purposes.
Other Information:
Any other information you choose to provide to us directly, such as feedback or survey responses.
How We Collect Information
We collect information through various methods:
Direct Interactions:
You provide us with information when you fill in forms on our site, register for an account, book a rental, communicate with us, or participate in surveys.
Automated Technologies:
As you navigate our site, we may automatically collect Usage Data using cookies, web beacons, and similar tracking technologies.
Third Parties:
We may receive information about you from third parties, such as business partners, sub-contractors in technical, payment and delivery services, advertising networks, analytics providers, and search information providers.
How We Use Your Information
We use the information we collect for various purposes, including:
To Provide and Manage Services:
To process your bookings, provide the requested rental services, manage your account, and fulfill our contractual obligations.
To Process Payments:
To handle transactions and process payments securely.
To Communicate With You:
To send you confirmations, updates, service messages, and respond to your inquiries and requests.
For Customer Support:
To provide support and address any issues you may encounter.
To Improve Our Services:
To understand how our service is used, analyze trends, personalize your experience, and develop new features or services.
For Marketing and Promotions:
To send you promotional communications about our services, offers, and events that may be of interest to you, where you have given consent or where permitted by law.
For Security and Fraud Prevention:
To detect and prevent fraud, unauthorized access, and other illegal activities.
For Legal and Compliance Purposes:
To comply with legal obligations, resolve disputes, and enforce our agreements.
Legal Basis for Processing (Under GDPR)
Our legal basis for collecting and using your personal information depends on the specific context in which we collect it. We will process your information only when:
We need the information to perform a contract with you (e.g., to process your rental booking).
We have your consent to do so (e.g., for sending marketing communications).
The processing is in our legitimate interests and not overridden by your data protection rights (e.g., for improving services, fraud prevention).
We need to comply with a legal obligation.
Sharing Your Information
We may share your information with third parties in the following circumstances:
Service Providers:
We may share your information with third-party vendors, consultants, and service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service.
Business Partners:
With business partners to offer certain products, services, or promotions.
Legal Requirements:
If required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
To Protect Our Rights:
Where we believe it is necessary to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the safety of any person, violations of our terms of service, or as evidence in litigation in which we are involved.
Corporate Transactions:
In connection with or during negotiations of any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.
Data Security
We implement technical and organizational measures designed to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. However, no security system is impenetrable, and we cannot guarantee the absolute security of your information.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law. When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it.
Your Data Protection Rights (Under GDPR)
Depending on your location and applicable law, you may have the following rights regarding your personal information:
The Right to Access: You have the right to request access to your personal information and obtain a copy of the data we hold about you.
The Right to Rectification: You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.
The Right to Erasure (Right to be Forgotten): You have the right to request the deletion of your personal information under certain circumstances.
The Right to Restrict Processing: You have the right to request that we restrict the processing of your personal information under certain conditions.
The Right to Object to Processing: You have the right to object to the processing of your personal information in certain situations.
The Right to Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and transmit it to another data controller, where technically feasible.
The Right to Withdraw Consent: If we are processing your information based on your consent, you have the right to withdraw your consent at any time.
The Right to Lodge a Complaint: You have the right to lodge a complaint with a supervisory authority if you believe that our processing of your personal information infringes applicable law.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.
Links to Other Websites
Our service may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the privacy policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
Children's Privacy
Our service is not intended for individuals under the age of 18. We do not knowingly collect personally identifiable information from anyone under the age of 18. If we become aware that we have collected personal information from a child without verification of parental consent, we take steps to remove that information from our servers.
Changes to This Privacy Policy
We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page. You are advised to review this privacy policy periodically for any changes. Changes to this privacy policy are effective when they are posted on this page.
Contact Us
If you have any questions about this privacy policy or our data practices, you may contact us by mail at the following address:
Premier Exotic Rentals
Regent Chambers
Turner Road, Bandra West,
Mumbai, Maharashtra,
400050
India